FAQ's
We print on standard, amazing quality, cotton/ poly-cotton blend tees. Our shirts are trendy with a slim fit, but they do run true to fit if sized per our sizing chart.
What size should I order?
Our sizes range from XS - 2XL. Please see our sizing chart for more details and suggestions for fit. These are unisex (mens) tees as well as slim cut ladies tees. Women should order one size DOWN from their regular size when buying a unisex shirt. We typically use crew neck tees, but v-necks are available upon request or on certain designs.
What type of printing process is used on your apparel?
All of our shirts are printed by hand and custom made at the time of ordering. We primarily use a heat transfer processes.
Will the designs fade?
Some of the prints will fade some after being washed. Black prints tend to fade the most, but will still hold up for lots of wear and washes.
Washing shirts inside out and allowing them to air dry will prolong the life of your apparel.
Are there any specific care instructions?
Yes, please follow these tips to take care of the t-shirts:
* Washing: Wash inside out with cold water with similar colors using a gentle cycle.
* Ironing: If ironing is necessary, iron inside-out on the lowest setting. NEVER IRON the printed area directly.
* Drying: Tumble dry low or hang-dry.
* Avoid using bleach and do not dry clean.
ORDERING
What forms of payment do you accept?
We accept all major credit cards such as Visa, MasterCard and American Express through our secure payment processing system. We also accept PayPal and Apple Pay. We transmit your credit card securely for your protection and we do not store your credit card information.
SHIPPING
How long will it take for my order to arrive?
Standard shipping for orders in the United States takes 7-10 business days. Most orders are received within 10 days of ordering.
During holidays or times of high demand, orders will take 10 - 15 business days to ship.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail.
Do you offer package tracking?
Yes! We will provide you with the tracking number once your package is shipped. A shipping confirmation email will be sent, once your order has left our facility.
Do you ship internationally?
No, not at this time.
RETURNS & EXCHANGES
What is your return policy?
Since we print every product when it is ordered we CANNOT PROCESS SIZE EXCHANGES. Please be sure to check our size chart before ordering or send us an email for questions.
If you received a defective item, we'll happily replace it. Faulty items will be exchanged for the same type of product in the same size. Please contact us at khutch@somethingtoinkabout for further information.
All of our items are made by hand at the time of purchase. We do not have a warehouse or large inventory. We do not issue refunds on orders that have completed payment and shipped.
Can I cancel/modify my order?
Please note we try to be very accommodating, if you have issues, send us an email at khutch@somethingtoinkabout.com and we will try to help.
STILL HAVE QUESTIONS?
For additional information about Something to Ink About call 336-365-6917 or text 704-674-8248.